Feedback is valuable information or criticism from one individual (or a group) communicated to another individual that can be used to adjust and improve current and future actions and behaviors.
An action or behavior triggers feedback from an environment. In particular, "customer feedback" refers to the reactions a buyer has to a company's products, services, or policies.
Meanwhile, “employee feedback" refers to the employee's reaction to feedback from their manager - the exchange of information includes both performance expected as well as performance exhibited.
There is no doubt that feedback and the opportunities for using it contribute to improving and enhancing an individual, group, business, company, or organization - and that information can be used for making better decisions. Also, it is a way of building and maintaining communications with the users.
Producter is a product management tool designed to become customer-driven.
It helps you collect feedback, manage tasks, sharing product updates, creating product docs, and tracking roadmap.