Glossary

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Glossary

What is Customer Journey Map?

A customer journey map is a powerful visual tool that can help you understand your customers’ experience with your company and identify areas for improvement. In this guide, we’ll discuss what a customer journey map is, how to create one, and the benefits of using one.

Batuhan Çebi
9 days ago
Glossary

What is Idea Management?

Idea management is the process of generating, capturing, and developing ideas. It helps organizations to identify and track new ideas, as well as assess and prioritize them. Idea management can also involve managing idea submissions from employees or customers.

Rifat Tufekci
9 days ago
Glossary

What is Retention Rate?

Retention rate is a metric that measures the percentage of users who continue using a digital product over a given period of time. User retention rate is an important metric for businesses to track, especially those that rely on digital products to generate revenue.

Team Producter
14 days ago
Glossary

What is a Velocity?

In software development, velocity is a measure of the amount of work a team can complete in a particular time frame. It's important to manage velocity effectively in order to ensure your projects stay on track.

Eren Gündüz
22 days ago
Glossary

What is a Churn?

Derived from butter churn, the word "churn" is defined as the percentage of customers who leave a company within a specific period of time. Customer churn can be a major problem for businesses because it can lead to a decline in revenue and profit.

Samet Ozkale
a month ago
Glossary

What is an Epic?

Epics are large, high-level user stories that can be broken down into smaller, more manageable tasks. They are typically used in agile software development to help multiple teams identify and track progress on large features or projects.

Merve Cankiz Coruh
a month ago
Glossary

What is a Conversion Rate?

Conversion rate is a measure of how often visitors to a website take a desired action, such as making a purchase or signing up for a newsletter. The higher the conversion rate, the more effective the website is at converting visitors into customers or subscribers.

Rifat Tufekci
a month ago
Glossary

What is a Retrospective?

Retrospectives are meetings that are typically held at the end of a project or sprint, in order to reflect on what went well and what could be improved. The goal of a retrospective meeting is to learn from past experiences and improve future performance.

Batuhan Çebi
2 months ago
Glossary

What is a Community?

Communities are an essential element in supporting product growth. Communities provide some services to customers, albeit in a limited capacity, to reach a wider audience and expand features. (rules set by communities)

Ferhan Gül
3 months ago